Privacy Policy

Last updated: January 2025

Introduction

On My Way Car Wash ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our Service, including:

• Name and contact information (email address, phone number)
• Billing and payment information
• Vehicle information (make, model, license plate)
• Location data for service delivery
• Account credentials

Automatically Collected Information

When you use our Service, we may automatically collect:

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, time spent, interaction patterns)
• Location data (with your permission) for service delivery
• Log data (IP address, browser type, pages visited)

How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our Service
• To process and fulfill your car wash bookings
• To send you booking confirmations and service updates
• To process payments securely
• To provide customer support
• To send promotional communications (with your consent)
• To improve our Service and user experience
• To detect and prevent fraud

Information Sharing

We may share your information in the following situations:

• Service Providers: With third-party vendors who assist in providing our Service (payment processors, cloud hosting, analytics)
• Business Partners: With car wash partners who fulfill your service requests
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure payment processing through certified providers
• Regular security assessments and updates
• Access controls and authentication measures

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information below.

Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.